Why can't I close my account?

Published on: 2024-10-30 11:39:57 +0000


There are a few common reasons why you may not be able to close your account. Below is a list of a few common reason that you may want to consider:


  • You have money left in your account

  • You have additional active cards

  • You have a negative balance

  • Your account is under review


If none of the above reasons apply please contact us via our chat function or by sending an email.