I'm unable to withdraw cash via Paypoint

Published on: 2024-10-30 11:36:31 +0000

The reason why you’re unable to withdraw will be shown on the receipt provided by PayPoint. Some typical decline reasons are:

• There is not enough money on your Pockit account

• You tried to swipe your Pockit card instead of scanning your barcode (Error code 06 on receipt)

• Exceeding account limit (click here to check the limits)

If none of the above reasons apply you can contact us via our chat function or by emailing us.