What if your new broadband provider can’t arrange the switch?

Published on: 2022-10-18 10:42:49 +0100


In this case you’ll need to follow three steps:



  • Contact your new broadband provider and ask them when they can transfer you over to the new contract.

  • Book the date for the transfer.

  • Call your old provider to confirm that you want to cancel on the day your new service
    starts.